State-of-the-Art In Service Parts

State-of-the-Art in Service Parts


The efficiency of service/replacement parts department operations plays a critical role in today’s manufacturing world. This holds true because the more time it takes to get a service part, the longer a particular piece of equipment or system sits idle, crippling a company’s overall production output.

This paper charts the transformation of the Mazak Parts Department in Florence, Kentucky, and how the company incorporated special systems, software and processes – typically associated with large distribution centers – into its service parts operation and significantly boosted speed, efficiency, capacity, storage flexibility and most importantly its same-day-ship rate to 97 percent.

Download our State-of-the-Art In Service Parts white paper to learn more about how our enhanced service parts operation will make you more productive on your shop floor.